Existing patients, back on the diary. See who is due, in one view. One reminder brings them back. The bookings shown are illustrative; reminders do not guarantee a booking.
Illustrations explain the workflow; they are not recordings of live patient activity or evidence of results. Source availability and Dentally sync scope are confirmed during onboarding. Proposed or accepted treatment value is not collected revenue.
A worklist your team can act on.
Bring recalls into view
Populate the Recall Hub with recalls from the Dentally integration. Confirm recall eligibility and the records available for your practice during onboarding.
Give your team a worklist
Organise due patients into calling or nurture activity. Work systematically through the patients who need a next appointment.
Call with context
Use built-in outbound calling, transcripts and AI summaries to keep the conversation useful for the next member of your team.
Review what happens next
Review follow-up activity alongside appointments and attendance. Measure retention over a defined period instead of assuming every contacted patient returns.
Patient retention deserves as much attention as patient acquisition.
A recall workflow helps a practice stay in touch with existing patients and support chair utilisation. Contact should reflect the patient’s current needs, communication preferences and clinical recall arrangements.
See the connection in practice.
Use your demo to walk through the Dentally record, team worklist, call and next appointment. Ask which updates sync and how your team should review the outcome.
It helps a team organise patients who are due for a visit and work through appropriate follow-up. Oral Connect brings that activity together with outbound calling and conversation context.
Can it connect to Dentally recalls?
Yes. The Dentally integration brings recalls into Oral Connect worklists. Onboarding confirms the recall records, permissions and sync behaviour available for your practice.
Is a recall the same as a reactivation campaign?
No. Recall follows the practice’s recall arrangements for a patient. The Re-engage Hub supports appropriate campaigns for patients or enquiries who have gone quiet. Use communication preferences and current status when deciding who to contact.
Does this replace clinical recall decisions?
No. The clinical team sets appropriate recall arrangements. The Recall Hub supports the administrative follow-up around those decisions; it does not prescribe a recall interval or guarantee retention.
Explore your recall opportunity
Use your patient numbers, booking goal and average payment to compare potential appointments and collections. Then see how many extra attended visits could cover your chosen Oral Connect subscription.
Start with your practice’s figures.
No email or patient details needed. Your inputs stay in the browser. Results are planning estimates, not promised growth.