Who can take part?+
If you have a professional connection with a dental practice, get in touch. We’ll confirm your eligibility before you join. You must be 18 or over, have any permission needed from your employer or practice, and tell us about relevant conflicts of interest.
How much will I receive?+
We’ll confirm the reward and payment terms in writing before you take part. No reward amount is promised by expressing interest.
When does a referral qualify?+
We need to accept the introduction and confirm it as your referral. The practice must then become an eligible paying customer and meet the conditions in your agreement. A meeting or demo on its own does not earn a reward.
Can I refer my own practice or an existing customer?+
Speak with us before making an introduction. We’ll confirm eligibility in writing, including how your own practice, practices in the same group, existing customers and active sales opportunities are handled. No introduction is accepted automatically.
What should I tell my contact?+
Ask whether they would like an introduction to Oral Connect and explain that you may receive a referral reward. Get their permission before sharing their work contact details. Please don’t send patient information or confidential business information.
What if someone else has already referred the practice, or the practice cancels?+
Your written terms will explain how duplicate introductions and cancellations are handled. We’ll confirm who the referral is attributed to and whether the reward conditions have been met.
Can I take part in another Oral Connect programme?+
Each programme requires separate written approval and an agreement. Rewards for the same introduction cannot be combined unless expressly agreed in writing.
Is this for patient referrals?+
No. This programme is for introducing dental practices to Oral Connect software. It does not cover patients, treatments or clinical referrals.