Sales
Give new enquiries a follow-up owner and a clear next step.
Explore website enquiry capture →Dental CRM for Australia.
Give every enquiry and unfinished treatment conversation a clear next step. Oral Connect is a connected back office for Australian dental practices, with Dentally-connected worklists and built-in calling.
Onboarding and support are available in Australia. We’ll confirm your practice’s setup and requirements with you.
Keep the conversation moving alongside your PMS.
Your clinical records, claiming and billing remain in your practice management system. Use Oral Connect to organise the administrative follow-up around those records: who is responsible, what was discussed and when to contact the patient again.
Four hubs. One connected follow-up workflow.
Open Treatment
Review unbooked plans and continue the conversation with context.
Explore Open Treatment →Recall
Work from clinician-set due dates and check existing bookings.
Explore Recall →Re-engage
Organise relevant email, WhatsApp and SMS campaigns with patient preferences in view.
Explore Re-engage →Start with an enquiry that is not ready to book.
In your demo, follow a website enquiry from the first response to a later callback. Then compare that with an existing patient who has a treatment plan but no next appointment. Both need a named owner and a next action; they are different worklists, not interchangeable marketing leads.
Ask how your team will avoid contacting someone who has already booked, how Dentally records are matched and which updates are available for your practice. Confirm permissions and sync behaviour during onboarding.
Use the open-treatment follow-up checklist →Check the fit for your practice.
Is a dental CRM the same as a PMS?
No. A PMS manages clinical records and practice administration. Oral Connect supports the conversations and follow-up around enquiries, open treatment, recalls and reactivation. Compare responsibilities and existing features so your team avoids duplicate work.
Which practice management system connects to Oral Connect?
Dentally is the confirmed integration. Review the available records, permissions, sync behaviour and exceptions during onboarding. If you use another PMS, ask us to assess your setup before assuming a connection is available.
Can Oral Connect replace Australian claiming or billing software?
No. Oral Connect supports enquiry and patient follow-up alongside your PMS. Confirm clinical, claiming and billing requirements with your PMS provider; these are not promised Oral Connect integrations.
What should we bring to a demo?
Your PMS name, a description of one follow-up workflow and the outcome your team wants to improve. Use an example with no identifiable patient data. We’ll discuss integration fit, onboarding and support arrangements before you decide.
See the next conversation, not just another contact list.
Walk through your enquiry or patient follow-up process with Oral Connect.
Regional PMS information: Dentally in Australia. This is provider information, not a claim that every local PMS connects to Oral Connect.