Tom Dixon’s customer story
Complete Smiles · Published
Customer story
How Complete Smiles uses Oral Connect
Tom Dixon, Group Managing Director at Complete Smiles, reviews his experience of using Oral Connect.
- Following a Google or Meta enquiry through to the clinic.
- Calling patients from a laptop using VoIP.
- Seeing who made calls and team activity across practices.
49 seconds · English captions built into the video
Oral Connect was built outside Complete Smiles. Sharmali is Dr Malavi’s sister; she is not a dentist and is not involved in the clinic.
Read Tom’s story transcript
Visual introduction: Tom Dixon sits at a desk in a Complete Smiles practice and speaks to camera. He is identified on screen as Group Managing Director.
Tom: “The Oral Connect software that we’ve introduced is honestly truly revolutionary and enables you to track the patient all the way from a Google, Meta lead all the way through to their journey in the clinic.
Oral Connect allows you to start a session and call the patient using VoIP straight from your laptop. From my perspective as group managing director, Oral Connect gives me visibility.
Oral Connect tracks and provides visibility of how many phone calls were made, who made them and how successful they were. When you’re managing multiple practices, what you need is a clear picture, and Oral Connect does, and it does that in a way that I have genuinely not seen in the industry.
I really would advise you to book a demo with Oral Connect. It’s truly industry leading, and it’s a software I have not experienced before.”
Closing screen: Oral Connect. “Connect your back office. Follow every opportunity.” “Book a demo.” oralconnect.co.uk.