Open Treatment
Follow up open courses of treatment when the next step is still unbooked.
Explore open-treatment follow-up
For dental practices in the UK and Ireland
Microminder and Oral Connect.
A new way to discover a clearer next step for your patients. Microminder helps dental practices explore Oral Connect’s dental CRM and patient communication platform, with onboarding and ongoing platform support from Oral Connect.
Your IT and your patient follow-up have different jobs.
Microminder provides dental IT services, including IT support and telephony. Oral Connect helps your team organise patient conversations and follow-up alongside your practice management system. This distribution relationship brings those different needs into the same conversation without turning IT services into a software integration.
Learn about Microminder’s dental IT services, or explore patient communication and follow-up with Oral Connect.
For Microminder’s perspective, read Microminder’s introduction to Oral Connect, published on 30 October 2026.
Know who to speak to.
Microminder
Microminder helps practices in the United Kingdom and Republic of Ireland discover Oral Connect and coordinates the commercial conversation. Its IT services remain separate from Oral Connect’s platform support.
Oral Connect
Oral Connect provides platform onboarding, configuration, training and ongoing support. Every practice receives white-glove onboarding and quarterly customer-success reviews to work through questions and agree useful next steps.
See how onboarding and support workStart with the follow-up your team needs.
Lead with open treatment and due recalls, then connect new enquiries and appropriate re-engagement. The four hubs give the team a practical way to organise the next conversation.
Recall
Bring due recalls into calling and nurture worklists, checking current appointments and communication preferences.
Explore recall worklistsSales
Organise new enquiries and the team’s next action, with built-in outbound calling and conversation context.
Explore enquiry follow-upRe-engage
Plan relevant follow-up for suitable quiet patients or enquiries, taking eligibility and preferences into account.
Explore re-engagementCheck the fit for your practice.
Dentally is Oral Connect’s confirmed practice management integration. Confirm supported records, appointment actions and sync behaviour for your setup. Microminder’s IT or VoIP services do not imply an additional PMS or telephone-system integration.
Use the Dentally integration overview to prepare your questions, then see plans and pricing for the platform. Discuss your intended workflow before choosing a plan.
Questions about getting started
How can a Microminder customer see Oral Connect?
You can book a demo with Oral Connect or contact Microminder at solutions@microminder.com or 020 8799 6883. The Oral Connect team can show the workflows and discuss your practice’s setup. You do not need to share patient names or records to explore the platform.
Can a practice speak directly with Oral Connect?
Yes. You can contact Oral Connect directly, whether or not your practice uses Microminder. Microminder is an additional route to discover the platform in the UK and Republic of Ireland.
Who provides help after the practice starts?
Oral Connect handles platform configuration, training and ongoing support, with white-glove onboarding and quarterly customer-success reviews. Microminder continues to handle its own IT services and distribution enquiries.
Does this include an AI receptionist or a new phone integration?
No. Oral Connect’s AI Check-In handles next-day appointment confirmations; it is not a general AI receptionist. Staff-led outbound calls and follow-up remain distinct. The Microminder relationship does not add a telephone-system integration.
See the next step for your practice.
Bring a description of the follow-up you want to improve. Oral Connect can help you explore the workflow, confirm the setup and plan how your team will use it.